Privacy Policy

Last updated: 22/12/2025

At DiscountDash, we value your trust and are committed to protecting your privacy. As a subsidiary of BUYI PTY. LTD., we ensure that every piece of information you share with us is handled with care, transparency, and respect. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website and services.

1. About DiscountDash

DiscountDash is a digital deals and discount ticketing platform that allows users to discover and redeem limited-time offers from independent merchants.

DiscountDash is owned and operated by BUYI PTY. LTD. (ABN: 35 663 594 081).
All references to “we”, “our”, or “us” refer collectively to BUYI PTY. LTD. and its subsidiary, DiscountDash.

2. Personal Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Account login details

  • Subscription and billing information

  • Communications you send to us (such as support enquiries)

We only collect personal information that is reasonably necessary for the operation of the Platform.

3. Browsing Information

When you visit the DiscountDash website, we may collect information about your on-site activity, including:

  • Pages visited

  • Deals or content viewed

  • Time spent on the site

This information helps us to:

  • Improve user experience and site navigation

  • Enhance deal discovery and recommendations

  • Optimise website design, functionality, and performance

4. Device and Usage Information

We may collect technical information such as:

  • IP address

  • Browser type

  • Operating system

  • Device identifiers

  • Website or app usage data

This information is used to:

  • Diagnose and resolve technical issues

  • Maintain compatibility across devices and browsers

  • Improve platform reliability, performance, and loading speed

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Personalise your browsing experience

  • Deliver relevant promotions and communications

  • Analyse traffic, usage patterns, and site trends

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Platform.

6. How We Use Personal Information

We use personal information to:

  • Create and manage user accounts

  • Provide access to deals and subscription features

  • Process subscription payments and renewals

  • Communicate service updates and important notices

  • Provide customer support

  • Improve and maintain the Platform

  • Detect and prevent misuse, fraud, or security issues

  • Comply with legal and regulatory obligations

7. Disclosure of Personal Information

We may disclose personal information to:

  • Payment processors

  • Cloud hosting and infrastructure providers

  • Analytics and performance monitoring services

  • Customer support tools

  • Professional advisers (legal, accounting, compliance)

  • Government or regulatory authorities where required by law

We do not sell personal information.

8. Overseas Disclosure

Some service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in accordance with the Australian Privacy Principles.

9. Links to Third-Party Websites

The DiscountDash website may contain links to third-party or partner websites.

Once you leave www.discountdash.com.au, we are not responsible for the content, privacy practices, or data protection policies of those third-party websites. We encourage you to review their Privacy Policies and Terms of Use before interacting with them.

10. Access, Correction, and Account Management

You may access and update your personal information through your account settings.

You may also request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe.

You may request account deactivation or deletion, subject to legal and operational requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services

  • Maintain accounts and subscriptions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When no longer required, personal information is securely deleted or de-identified.

12. Security

Your privacy is our top priority. We use industry-standard encryption and secure storage systems to protect your information from unauthorized access, alteration, or loss. Our security protocols are reviewed regularly to ensure ongoing compliance and safety.

13. Privacy Complaints

If you believe your privacy has been breached, you may contact us using the details below. We will investigate and respond within a reasonable timeframe.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

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