Member Help

How to purchase a DiscountDash membership?

Purchasing a DiscountDash membership is simple. New users can visit our website, select a membership plan, and complete the subscription process. Upon subscribing, you'll gain immediate access to exclusive discounts and deals. Click here to become a dasher.

DiscountDash memberships are also available through various fundraising organizations, allowing you to support charities, schools, and community groups while enjoying great savings.

How do DiscountDash memberships operate?

When you become a member, you open the door to a world of fantastic savings. From 2-for-1 deals to discounts of up to 50%, you’ll find incredible offers at some of your favorite restaurants, attractions, activities, shops, and even nearby accommodations. Your membership also gives you the chance to give back. You can choose a fundraiser to support, whether it’s a local charity, school, or community group, and up to 25% of your membership fee will be donated to them. It’s the perfect way to save money, enjoy life, and make a positive impact all at once!

How are offers redeemed?

Members can redeem offers directly in-store by showing their phone or tablet to the staff and tapping the "Redeem Now" button on the website. Once tapped, a redemption screen will appear, displaying a unique redemption code that you should note or show to the staff to complete the process. Depending on the type of business, members will generate specific coupon codes that align with the enterprise. It’s designed to be hassle-free, letting you enjoy discounts and perks without the fuss of paper vouchers or complicated steps.

How does the DiscountDash weekly giveaway work?

As a Dasher, you get exclusive access to our weekly giveaway, where you have the chance to win up to $1,000! Each week, we select a lucky winner and notify them via email with instructions on how to claim their prize. With fresh prizes introduced after each giveaway, there’s always a new opportunity to win and add excitement to your membership experience.

How does the DiscountDash weekly spin the wheel work?

Participate in our Spin the Wheel for a chance to win one of several exciting prizes! The prizes on the wheel vary each week and can include extra discounts, coupons for various businesses, or exclusive DiscountDash codes. If you win, your prize will be sent to you via email or provided for easy use at the DiscountDash store. It’s a fun and easy way to enjoy even more rewards as part of your membership!

Are my personal details secure?

The DiscountDash team is dedicated to ensuring that we comply with the National Privacy Principles and the Privacy Act to the best of our ability. For more details, please refer to our Privacy Policy page. 

How can I retrieve my forgotten password and or login?

If you’ve forgotten your password, don’t worry! Simply go to the "Forgot Password" section on the login page. Enter your email address, and we’ll send you an email with a link to reset your password.

Can I choose the recipient of my donation when purchasing a new membership?

Yes, you can. During the membership purchase process, you will be given the option to select a fundraiser to support (donating is optional). You may choose from a list of approved charitable organizations or specify a particular charity of your choice to receive your contribution. This allows you to support causes that are important to you while enjoying the benefits of your membership.

Still need help?

Contact DiscountDash here

 

Merchant help:

How do businesses benefit from DiscountDash?

DiscountDash offers businesses a unique opportunity to attract new customers by providing a one-time incentive. There are no fees associated with participating in the program, allowing businesses to benefit from increased exposure and potential sales without any upfront costs. It’s an effective way to drive traffic to your business while offering value to customers.

How are offers redeemed?

When a member redeems an offer, they will show their phone or tablet in-store and tap the "Redeem Now" button. The redemption screen will display a code, which they will provide to you. Depending on the type of business, members may also generate specific coupon codes that are tailored to your store’s system.

How much is deducted from the bill?

DiscountDash will tailor the discounts offered to members based on the specific needs of each enterprise. This means that the coupons generated will be customized to align with your business's goals and preferences.

For offers in dining:

- For offers providing a free main course with the purchase of another, subtract the cost of the cheaper main course, up to the offer's maximum value. If only one main course and one entrée are ordered, treat the entrée as the cheaper option for the deduction.

- For offers that give 25% off the total bill, reduce the total by 25%, not exceeding the maximum value of the offer. 

Can my business and employees get a DiscountDash Membership?

Absolutely! When your business partners with DiscountDash, both you and your employees can acquire a DiscountDash membership at a special Partner Price. For more details, please reach out to us or contact DiscountDash directly. Click Here

FAQs